How a Personalized Approach to Medicine Sparks Patient Loyalty
No matter the industry, it is often challenging for an organization to foster brand loyalty, and healthcare is no different. A 2021 study showed that over 33 percent of patients [...]
Telehealth Remains Popular, But Can It Avoid Going over a ‘Cliff’?
In April 2022, the U.S. Department of Health and Human Services extended the COVID-19 public health emergency by another 90 days, the ninth extension since the pandemic first hit American [...]
Looking at Business Agility in a Whole New Way
In November 2021, Dr. Lieutenant Colonel Kenji Takano, commander of the U.S. Air Force’s 88th Healthcare Operations Squadron, posed a question that every business leader needs to ask him- or [...]
What is Company Culture in 2022?
The American workforce long ago had its fill of Zoom. While the virtual meeting platform was lauded as an innovative means for businesses to remain connected in the early stages [...]
The Challenge of Health Equity, and How Organizations Can Meet It
In a February 2022 address, Xavier Becerra, the U.S. Secretary of Health and Human Services, declared that health equity needs to be his organization’s “North Star,” pointing out that healthcare [...]
How Businesses Build Trust
We live in turbulent times, where Americans are divided (and entrenched) politically, and where distrust has grown not only in government but in media entities, amid the spread of misinformation [...]
Why Healthcare Cybersecurity is More Crucial than Ever
In July 2021, Nate Warfield, CTO of the cybersecurity firm Prevailion, wrote that healthcare is facing “a full-blown crisis” when it comes to cybersecurity, in a post on the website [...]
Assessing The Key Metrics of Patient-Centered Care
As discussed at the Healthcare Information and Management Systems Society (HIMSS) conference in Las Vegas in August 2021, the ongoing pandemic has accelerated the use of healthcare technology – particularly [...]
How Business Leaders Can Help Team Members Find Their Purpose
The Great Resignation continues, with some 4.4 million American workers quitting their jobs in September, after 4.3 million departed in August and 4 million left in July. The resignations tended [...]
CEO Turnover: Why It Occurs, and How Those Involved Must Handle It
For a variety of reasons, turnover on the part of U.S. CEOs continues unabated. According to Challenger, Gray & Christmas, Inc., a global outplacement/coaching organization, 888 CEOs departed American companies [...]